Ongoing Website Maintenance and Support
A website needs regular attention to remain accurate, functional, and dependable. McCown Web Services provides ongoing website maintenance and support to help keep your site updated and working as intended.
Whether you need occasional assistance or continuing support, services can be tailored to the needs of your website.
Content and Website Updates
Your business, organization, or personal information may change over time. McCown Web Services can make updates without requiring you to learn how to manage the website yourself.
Maintenance may include:
- Updating text, prices, hours, and contact information
- Adding or replacing photographs and graphics
- Adding, removing, or reorganizing pages
- Updating products, services, staff, or program information
- Posting announcements, events, and downloadable documents
- Correcting broken links and formatting problems
- Updating forms and contact details
- Making minor design and layout adjustments
Technical Maintenance
Depending on your website’s platform and hosting arrangement, technical maintenance may include:
- Installing routine software and plugin updates
- Reviewing the website for visible errors
- Checking forms, links, and important features
- Addressing compatibility problems
- Troubleshooting website issues
- Monitoring security-related notices
- Coordinating backups when supported by the hosting provider
- Assisting with domain, hosting, and email-related questions
Specific services depend on the website’s platform, hosting provider, administrative access, and selected support arrangement.
Support When You Need It
If something on your website stops working or needs attention, you’ll have a familiar person to contact. McCown Web Services will review the issue, explain what can be done, and provide straightforward assistance.
Support may be available for websites created by McCown Web Services as well as qualifying websites built by other designers. An initial review may be required before ongoing support begins.
Flexible Maintenance Options
Some websites need frequent updates, while others require attention only occasionally. Maintenance and support may be arranged on an as-needed basis or through an ongoing service agreement.
The scope, availability, response times, and cost of support will be discussed before work begins. Major redesigns, new features, emergency work, and third-party expenses may require a separate estimate.
Your Responsibilities
Website owners are responsible for providing accurate and authorized content, maintaining current account and billing information with third-party providers, and promptly reporting known problems.
Although reasonable care is taken when maintaining a website, uninterrupted operation cannot be guaranteed because websites may depend on outside hosting companies, software providers, domain registrars, and internet services.
Personal, Straightforward Service
You’ll work directly with Matt McCown for website updates and support. You’ll receive clear communication without unnecessary technical language or services you don’t need.
McCown Web Services focuses on website design, development, graphics, maintenance, and support. We do not provide digital marketing services.
Keep Your Website Current and Dependable
Don’t let outdated information or unresolved problems weaken your online presence. McCown Web Services can help keep your website accurate, professional, and ready for visitors.
Contact Matt to discuss maintenance and support options for your website.
Email: matt@mccownweb.com
Phone: 407-750-3421